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Service Advisor

—> Full Position Description < —

Collingwood Toyota is a family owned and operated Dealership, consistently achieving excellent customer satisfaction.  Our Service Department is growing and we are looking for a Service Advisor to join our team.

Summary of main duties:

Greet all customers in a timely, friendly manner whether face to face, by phone or e-mail.

Accurately record customer needs and concerns.

Liaise with technician and keep customer fully updated of progress of repair and/or maintenance and time of completion.

Book appointments in line with availability, arrange alternative transportation as necessary.

Stay up to date with technical and performance information to knowledgably assist our customer.

Liaise with Parts Department to understand availability of required parts and if necessary, reschedule the customer as appropriate.

What you bring to the team:

Excellent customer service skills.  

A positive attitude with the desire to get things done right first time.

Ability to multi-task and prioritise you own workload in a busy, sometimes pressured environment.

Full driving licence with acceptable driving record – drivers abstract will be required.

What We Provide:

Your attitude and great work ethic is more important than experience in a Service Advisor role – training available for the right applicant.

Respectful team environment where everyone is encouraged to reach their full potential.

Competitive compensation with benefits and Company Retirement Savings plan after qualifying period of employment.

Collingwood Toyota is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Collingwood Toyota is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants in advance, however only those considered for an interview will be contacted

 

Service Technician

—> Full Position Description < —

Collingwood Toyota is a family owned and operated Dealership, consistently achieving excellent customer satisfaction.  Our Service Department is growing and we are looking for a Licensed Service Technician to join our team.

What you bring to the team:

310S or 310T Licence.

A positive attitude with the desire to get things done right first time.

Toyota Hybrid Experience an asset, or willingness and ability to undertake manufacturer training to Master Hybrid level.

Full driving licence with acceptable driving record – drivers abstract will be required.

What We Provide:

Respectful team environment where everyone is encouraged to reach their full potential.

Competitive compensation with benefits and Company Retirement Savings plan after qualifying period of employment.

Collingwood Toyota is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

Collingwood Toyota is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.

We thank all applicants in advance, however only those considered for an interview will be contacted

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